We want to hear from you

At AIC, we take customer service seriously. We want to ensure that your needs are met in a timely manner.

Customer Service

Call: 800-896-6884
Fax: 877-396-6215
Email: aiccustservice@accinsco.com

Agency Appointments

To become an appointed agent, call: 800-896-6884 or fill out a request form to receive the application, here.
To email an appointment application: marketing@accinsco.com
To fax an appointment application: 866-253-6776

Claims Department

Accident Insurance Company
c/o Brentwood Services Administration
P.O. Box 572
Florence, AL 35631-0572
Email: claims@bwood.com

Contact AIC Today

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First Report of Claims via Online Portal: www.bwood.com Submit a Claim > Workers’ Compensation

Email a First Report of Loss or Injury: Email: claims@bwood.com

For claims follow up, secondary reporting, or status on a claim – Email: claims@accinsco.com

Corporate Office

Accident Insurance Company
2155 Louisiana Blvd. NE
Suite 2100
Albuquerque, NM 87110
Main Phone: 800-896-6884
Main Fax: 877-396-6215