We want to hear from you

At AIC, we take customer service seriously. We want to ensure that your needs are met in a timely manner.

Customer Service

Call: 800-896-6884
Fax: 877-396-6215
Email: aiccustservice@accinsco.com

Agency Appointments

To become an appointed agent, call: 800-896-6884 or fill out a request form to receive the application, here.
To email an appointment application: marketing@accinsco.com
To fax an appointment application: 866-253-6776

Claims Department

Accident Insurance Company Claims
Attn: US Administrator Claims, LLC
PO Box 2005 Oak Ridge, TN 37831
Claims Phone: 1-866-984-3316

Contact AIC Today

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First Report of Claims Phone:
1-866-984-3318

Claims First Reporting Fax:
1-855-817-6016

To E-mail a First Report of Claim or Injury send the loss notice to:
aicclaims@usadminclaims.com

For claims follow up, secondary reporting, or status on a claim Phone:
1-866-984-3316

Corporate Office

Accident Insurance Company
2155 Louisiana Blvd. NE
Suite 2100
Albuquerque, NM 87110
Main Phone: 800-896-6884
Main Fax: 877-396-6215