AIC Agent Portal

With AIC’s new online platform, appointed agents can now rate accounts instantly. Login using your assigned User ID and password to jump-start your success with AIC.

Login Assistance

If you are an appointed agent with AIC and do not have a user ID or password, please complete the rater form and email to the marketing department at:

We want to hear from you

At AIC, we take customer service seriously. We want to ensure that your needs are met in a timely manner.

Customer Service

Call: 800-896-6884
Fax: 877-396-6215

Agency Appointments

To become an appointed agent, call: 800-896-6884 or fill out a request form to receive the application, here.
To email an appointment application:
To fax an appointment application: 866-253-6776

Claims Department

Accident Insurance Company
c/o Brentwood Services Administration
P.O. Box 572
Florence, AL 35631-0572